Our return policy lasts 30 days. After 30 days, items may not be returned for any reason.
- To be eligible for a return, your item must be unused and in the same condition that you received it. The seal of all the products must be intact and unbroken. It must also be in the original packaging.
- NO RETURNS ON SALE ITEM
- Please note that the original shipping costs can not be refunded.
- To complete your return, we require a receipt or proof of purchase.
* If you return the item that qualified your order for a free gift, the free gift must be returned as well. If the free gift is not returned with the qualifying item, the cost of the free gift will be deducted from your total refund.
To initiate a return, please email Anyung@keautypicks.com. You will receive a prepaid return label at the email address you provided within 24 hours. Once we received and inspected your return, the cost of return shipping will be deducted from your refund.
We do not accept returns or exchanges on international orders and shipments, including those packages that are shipped to Canada.
Please note we are not responsible for lost or stolen packages, or duties and fees mandated by customs (the value on your customs form will reflect the full value of all products purchased - discounts are not considered in the customs total value).